BPO Industry Employees Network

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Go BIEN: Catchy Campaigns Attract Members

Who would have thought serenading the government with a Christmas carol about pay and conditions for call centre members would be a useful campaigning tool?

BPO Industry Employees Network

Over 1.8 million people are employed in the Philippine Business Process Outsourcing (BPO) industry providing call centre and digital services to some of the biggest

Building Power in the Philippines Call Centre Industry

Increasing repression of trade unions and COVID-19 restrictions have not stopped staff at BIEN in the Philippines continuing to build the power of call centre