UnionAID

Building worker power through community education: Samoa First Union’s Workers Advice Centre (2023-2024)

Samoa First Union (SFU) launched an innovative approach to worker organising through a Workers Advice Centre, moving beyond traditional workplace-based organising to build community power and worker education.

Key achievements

Through community-based organising, SFU:

  • Conducted 16 workshops across Samoa:
    • Four workshops in Savaii reaching 653 participants (423 women, 230 men)
    • 12 workshops in Apia reaching 812 participants (207 women, 605 men)
  • Provided one-on-one support to 1,105 workers (70% men)
  • Established support services for:
    • Seasonal workers heading to Australia and New Zealand
    • Seafarers needing contract advice
    • Workers seeking superannuation and entitlement claims
  • Created worker information packages covering:
    • Maternity, annual, and sick leave entitlements
    • Overtime and public holiday conditions
    • Labour Employment Relations Act rights
  • Secured involvement in pre-departure briefings for RSE and SWP workers
  • Contributed to amendments of Labour Employment Relations Act
  • Helped shape new Labour Mobility policy

Challenges faced

  • Low wages limiting workers’ ability to pay union fees
  • Geographic barriers to reaching workers in Savaii
  • Transport costs preventing worker participation
  • Family and community commitments affecting attendance
  • Need to adapt traditional union models to Samoan context
  • Complex mix of local and foreign employers

Project impact

The Centre successfully:

  • Increased worker reporting of harassment and abuse
  • Improved OHS awareness and enforcement
  • Addressed widespread NPF (National Provident Fund) non-payment
  • Built community understanding of union values
  • Strengthened seasonal worker protection
  • Created sustainable pathways for worker education
  • Established stronger voice in national policy
  • Built relationships with NZ and Australian unions

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